I was truly blown away today. I called our hometown State Farm office in Jackson, Wyoming expecting a somewhat frustrating and lengthy phone call. Before we left home, we had many things to plan ahead for- one of them being our car insurance. We had set up a plan to have the car insurances suspended for 6 months, pay for insurance for a month, then put them back on suspension. This plan was a way to keep our insurance policy so we wouldn’t lose our discounts, but also keep it affordable while not working for a year. Understandably however, I have to re-explain my situation each time, as they deal with many individuals. Finagling insurance can also get a bit tricky at times, as well as annoying.
Not today! I called the office to find out the statis of our insurances and was told this: “We knew your insurance was expiring and you were out of cell range, so our office took up a collection, payed for your insurance, and you are all set until you come home.!” My reaction was “Wait……. what?!!?!?!” I was flabbergasted and nearly moved to tears by that kindness and generosity above the call of duty- not to mention the initiative to take care of us when we could not be reached before the insurance expired.
Here’s our standing ovation to State Farm Insurance company and their quality employees! They have earned our business time and time again, but this was personal and special. What an encouragement from our hometown! Thank you from the bottom of our hearts! You made my day!